| Date： | 08 Aug 2020 |
| Self Storage Branch： | Sha Tin Flagship Store |
| Customer： | Mr. Lam |
| Staff： | Julia, Eddie |
| Comments： | Mr. Ng can clearly explain to the customer’s questions. He treats customers very politely and gives customers a professional feel. Ms. Lam can give a quick, clear and detailed reply in WhatsApp. |
