Customers may realize that there are Customer Feedback Forms available for sending comments on self storage, document storage or valet storage service. To Hongkong Storage, this is more than a piece of document. We treasure the opinions from customers as it is one of the important communication channels for customers to voice their concerns and sing their praises. This is the driving force for us to uplift our service to next level.
Since the new Feedback Form introduced early this year, during the past ten months, we are excited to receive ever increasing feedbacks from customers. All feedbacks, either good or bad, will individually review by the management team and take all necessary actions on this. The comments do inspire us during the development of services, including facilities upgrading, technology advancement, staff training as well as new service packages design.
To remain competitive in the ever-changing challenging and self storage market, we have been working our very best to deliver exceptional storage experience to our customers. Over the years, we are pleased to know that our services are recognized by customers. Taking this opportunity, we would like to express our heartfelt appreciation to our customers here and look forward to receiving the continuous feedback and support in the future.