Customer experience means a lot to Hongkong Storage. As part of our constant effort to deliver exceptional storage experience, we will conduct our 2017 customer survey to hear more from you. The survey covers our services in different areas including self storage and valet storage.
Your Voice Inspires our Management Team
‘Delivering Exceptional Storage Experience’ is one of the Brand Promises that Hongkong Storage always persists on. At Hongkong Storage, we have a series of customer satisfaction measurements in place to equip our management team with comprehensive information to plan ahead on our future service development.
Donate $10 to St James Settlement for each valid questionnaire returned
The survey will be conducted online this year. Customers will receive the invitations either through email or SMS in October. As a token of appreciation, for each valid questionnaire we received before 30 November, 17, Hongkong Storage will donate HK$10 to St James Settlement, a charity organization which we have been supporting for years. Your participation in the survey will at the same time benefit more people in need.
The pursuit of service excellence will always be a priority at Hongkong Storage. We hope that our customers are not merely renting a space, but also an enjoyable storage experience. Your valuable comments will definitely help us to bring our service standards to an ever-higher level.