Customer Services Executive

Duties

 
  • Responsible for answering customers’ enquiries and complaints
  • Provide high quality services to customers
  • Data entry of service registration
Requirements 
  • Diploma or above with 1 year’s hotline operation experience, preferred in customer services
  • Customer services oriented, pleasant voice and personality
  • Knowledge of internet service is necessary
  • Good command of spoken English and Cantonese, Putonghua preferable
  • Good listening skills
  • Hands-on experience of PC operations
  • Shift duty is required
  • Mature, patient, good team player and able to work independently
  • Candidates with less experience will be considered for the post of Customer Services Assistant

Competitive Employee Benefits
  • Group Medical
  • On-the-job training and Study Allowance
  • 12-days Annual Leaves
  • Bank holiday + extra CNY holiday (年初四)
  • Extra Maternity and Paternity Leave
  • Family-Friendly Holiday
  • Birthday Leave
  • Performance Bonus
  • Staff price for storage service
  • Good career path
  • Company recreation activities
Sales Executive

Duties

  • Handle customers enquiry
  • Facilitate sales transactions
  • Achieve monthly sales targets
  • Issue, follow up and convert profitable quotations
  • Provide high quality customer services to customers
  • Act as a good team player in the company
Requirement
 
  • Form 7 or above (Form 5 with sufficient sales experience will also be considered)
  • year or above experience in Sales (fresh graduate with strong self-confidence will be also be considered)
  • Sales oriented with customer service mindset
  • Good communication skills with pleasant manner
  • Positive personality, patient, proactive and eager to learn
  • Energize, self motivated and optimistic
  • Proficiency in spoken and written English & Chinese
  • Immediate availability is a definite advantage 
  • Candidate with less experience will be considered as Sales Support Associate 

Competitive Employee Benefits
  • Group Medical
  • On-the-job training and Study Allowance
  • 12-days Annual Leaves
  • Bank holiday + extra CNY holiday (年初四)
  • Extra Maternity and Paternity Leave
  • Family-Friendly Holiday
  • Birthday Leave
  • Performance Bonus
  • Staff price for storage service
  • Good career path
  • Prospect to work in regional office
  • Various recreation activities

Sales Assistant

Duties

  • Provides general support to Sales Department
  • Provides quality of services to customers
  • Acts as a good team player in the company
Requirement
 
  • HKCEE/DSE level or above
  • 1 - 2 years of front-line experience
  • Good communication skills with pleasant manner
  • Positive personality, patient, proactive and eager to learn
  • Energize, self-motivated and optimistic
  • Proficiency in spoken and written Cantonese, Putonghua and English
  • Immediate availability is a definite advantage  
  • Fresh graduate will be considered

 

Competitive Employee Benefits

  • Group Medical
  • On-the-job training and Study Allowance
  • 12-days Annual Leaves
  • Bank holiday + extra CNY holiday (年初四)
  • Extra Maternity and Paternity Leave
  • Family-Friendly Holiday
  • Birthday Leave
  • Performance Bonus
  • Staff price for storage service
  • Good career path
  • Prospect to work in regional office
  • Various recreation activities
AR Sr Credit Control Officer

Responsibilities
  • Handles debtor collection
  • Improves credit management process
  • Follows up delinquent accounts and bad debts
  • Answers and follows up customers’ enquiries
  • Provides accounting support such as analysis report
  • Monitors customers’ payment behavior
  • Implements market driven credit management model and policy
  • Supports ad hoc tasks as required

Requirements
  • Diploma or above with basic accounting knowledge preferable
  • At least 5 years relevant experience
  • Familiar with MS Excel
  • Can work under pressure and independently
  • Knowledge in SAP or ERP system is an advantage
  • Immediate available is preferred

Competitive Employee Benefits
  • Group Medical
  • On-the-job training and Study Allowance
  • 12-days Annual Leaves
  • Bank holiday + extra CNY holiday (年初四)
  • Extra Maternity and Paternity Leave
  • Family-Friendly Holiday
  • Birthday Leave
  • Performance Bonus
  • Staff price for storage service
  • Good career path
  • Company recreation activities

Interested parties please send your cover letter and resume with present and expected salary to our Human Capital Department by clicking “Apply Now”.


 All information provided by the applicants will be used for recruitment purposes only.

Branch Customer Service Executive - Flagship Store

  • Performs daily operation at customer service center
  • Handles customer enquiries, calls and orders
  • Provides quality service and support to customers
  • Coordinates with other departments on customer requests
  • Performs other duties assigned by supervisors

  • Diploma or above in related disciplines
  • 1-2 years experience in Sales, Retail or Hospitality Industry
  • Good communication and interpersonal skills
  • Good command of written and spoken Chinese, English and Putonghua
  • Experience in using POS or other ERP system and MS Office
  • Self motivated, well organized and detail minded
  • Working location: Shatin
  • Shift and roster duties are required
  • Immediately available is highly preferred

Competitive Employee Benefits

  • Group Medical
  • Attractive Incentive, Salary Package and Allowance Scheme
  • On-the-job training and Study Allowance
  • 12-days Annual Leaves
  • Bank holiday + extra CNY holiday (年初四)
  • Extra Maternity and Paternity Leave
  • Family-Friendly Holidays
  • Birthday Leave
  • Performance Bonus
  • Staff price for storage service
  • Good career path
  • Prospect to work in regional office
  • Various recreational activities


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