Customer Services Executive

Duties

 
  • Responsible for answering customers’ enquiries and complaints
  • Provide high quality services to customers
  • Data entry of service registration
Requirements 
  • Diploma or above with 1 year’s hotline operation experience, preferred in customer services
  • Customer services oriented, pleasant voice and personality
  • Knowledge of internet service is necessary
  • Good command of spoken English and Cantonese, Putonghua preferable
  • Good listening skills
  • Hands-on experience of PC operations
  • Shift duty is required
  • Mature, patient, good team player and able to work independently
  • Candidates with less experience will be considered for the post of Customer Services Assistant

Competitive Employee Benefits
  • Group Medical
  • On-the-job training and Study Allowance
  • 12-days Annual Leaves
  • Bank holiday + extra CNY holiday (年初四)
  • Extra Maternity and Paternity Leave
  • Family-Friendly Holiday
  • Birthday Leave
  • Performance Bonus
  • Staff price for storage service
  • Good career path
  • Company recreation activities
Sales Executive

Duties

  • Handle customers enquiry
  • Facilitate sales transactions
  • Achieve monthly sales targets
  • Issue, follow up and convert profitable quotations
  • Provide high quality customer services to customers
  • Act as a good team player in the company
Requirement
 
  • Form 7 or above (Form 5 with sufficient sales experience will also be considered)
  • year or above experience in Sales (fresh graduate with strong self-confidence will be also be considered)
  • Sales oriented with customer service mindset
  • Good communication skills with pleasant manner
  • Positive personality, patient, proactive and eager to learn
  • Energize, self motivated and optimistic
  • Proficiency in spoken and written English & Chinese
  • Immediate availability is a definite advantage 
  • Candidate with less experience will be considered as Sales Support Associate 

Competitive Employee Benefits
  • Group Medical
  • On-the-job training and Study Allowance
  • 12-days Annual Leaves
  • Bank holiday + extra CNY holiday (年初四)
  • Extra Maternity and Paternity Leave
  • Family-Friendly Holiday
  • Birthday Leave
  • Performance Bonus
  • Staff price for storage service
  • Good career path
  • Prospect to work in regional office
  • Various recreation activities

Sales Support Associate

Duties

  • Provides general support to Sales Department
  • Provides quality of services to customers
  • Acts as a good team player in the company
Requirement
 
  • HKCEE/DSE level or above
  • 1 - 2 years of front-line experience
  • Good communication skills with pleasant manner
  • Positive personality, patient, proactive and eager to learn
  • Energize, self-motivated and optimistic
  • Proficiency in spoken and written Cantonese, Putonghua and English
  • Immediate availability is a definite advantage  
  • Fresh graduate will be considered

 

Competitive Employee Benefits

  • Group Medical
  • On-the-job training and Study Allowance
  • 12-days Annual Leaves
  • Bank holiday + extra CNY holiday (年初四)
  • Extra Maternity and Paternity Leave
  • Family-Friendly Holiday
  • Birthday Leave
  • Performance Bonus
  • Staff price for storage service
  • Good career path
  • Prospect to work in regional office
  • Various recreation activities
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