Hongkong Storage Mini Storage
For the greatest protection of our customers during the storage period, we also provide free storage insurance to all customers. The highest amount of compensation for each storage unit is HK$10,000 (per item not more than $1,000). Customers who need to purchase additional storage insurance can contact us or they can purchase it themselves.
Stairs of 10 steps or above are considered as 1 floor and the additional charge for each floor is HK$200. For details, please call our Customer Service Department at 3602 7722.
Customers can choose to use Hongkong Storage transportation service. Charges are depending on the location and quantity of items, please contact us for more information.
Customers may terminate their storage at any time after the minimum storage period, provided that at least seven days’ notice is given.
In the event that the customer loses or returns damaged parts, the customer shall pay the relevant administrative costs as set out below.：
| Accessories | Fee |
| 1）Hanger Rod | HK$500/PC. |
| 2）Shelve Board | HK$500/PC. |
| 3）Storage Rack | HK$800/Set |
Y-Locker
For the greatest protection of our customers during the storage period, we also provide free storage insurance to all customers. The highest amount of compensation for each storage unit is HK$10,000 (per item not more than $1,000). Customers who need to purchase additional storage insurance can contact us or they can purchase it themselves.
the event that the customer loses or returns damaged parts, the customer shall pay the relevant administrative costs as set out below:：
| Accessories | Fee |
| 1）Hanger Rod | HK$500/PC. |
| 2）Shelve Board | HK$500/PC. |
Customers can choose to use Hongkong Storage transportation service. Charges are depending on the location and quantity of items, please contact us for more information.
Customers may terminate their storage at any time after the minimum storage period, provided that at least seven days’ notice is given.
YS-Jumbo Cabinet Storage
Customers can choose to use Hongkong Storage transportation service. Charges are depending on the location and quantity of items, please contact us for more information.
Customers may terminate their storage at any time after the minimum storage period, provided that at least seven days’ notice is given.
Customers can choose to pick up their YS Jumbo Cabinet from the storage center without appointment during customer service duty hours. For quick and convenient service, we recommend customers to give at least one hour’s notice for pick-up. Customers can also make an appointment to access the locker through Yes-Storage mobile app or customer service hotline according to the appointment schedule of each storage center. (Except for individual stores)
In the event that the customer loses or returns damaged parts, the customer shall pay the relevant administrative costs as set out below:
| Accessories | Fee |
| 1）Hanger Rod | HK$500/PC. |
| 2）Shelve Board | HK$500/PC. |
For the greatest protection of our customers during the storage period, we also provide free storage insurance to all customers. The highest amount of compensation for each storage unit is HK$10,000 (per item not more than $1,000). Customers who need to purchase additional storage insurance can contact us or they can purchase it themselves.
Yes-Storage Valet Storage
- Selecting the best package of Yes-Storage valet storage
- You can schedule the delivery of Yes-Storage valet storage through our website or call Yes-Storage service hotline at 3602 7722.
Easy to sign the contract at home when the shipping department delivers the Yes-Storage valet storage to the customer’s home.
Customers can settle the payment by online credit card or PayPal at the time of registration, or by cash or cheque upon first delivery of the Yes-Storage valet storage. If you would like to use an interest-free installment credit card for automatic payment transfer, please contact our Customer Service Department for details.
No, we can arrange to transport as many Yes-Storage valet storage as necessary for your specific needs
Please call 3602-7722 Customer Service for a separate quote.
The Yes-Storage valet storage number will be displayed on the label of your storage box, and you can make a reference to the contents. You can also record the information of the contents through Yes-Storage App.
The first time we deliver a new Yes-Storage valet storage is free of charge, and each subsequent pick-up or delivery of the boxes will be counted as a single trip.
For example, if the customer arranges one trip to deliver the Yes-Storage valet storage home, and then arranges for the Yes-Storage valet storage to be brought back to the central warehouse for storage, this will be counted as two single trips.
Yes-Storage valet storage are centrally stored. For security reasons, the storage center is closed to visitors.
24-hour climate and humidity control, Yes-Storage area with Ozone (ozone) emitter to enhance environmental hygiene protection. Regular and seasonal pest control, and dedicated cleaning and inspection of storage facilities.
The entire assembly volume is 46″ W x 19″ D x 42″ H. The volume is approximately comparable to a single-door, seven-foot-tall closet.
There are 4 types of Yes-Storage valet storage for customers to select from:
| YA (Blue) | 19″ W x 11.5″ D x 10.5″ H |
| YB (Yellow) | 19″ W X 23″ D X 10.5″ H |
| YC (Orange) | 19″ W X 23″ D X 21″ H |
| YE (Green) | 19″ W X 23″ D X 42″ H |
Yes, there is a weight limit for each Yes-Storage valet storage.
| Weight limit | |
| YA (Blue) | 50 lbs |
| YB (Yellow) | 40 lbs |
| YC (Orange) | 40 lbs |
| YE (Green) | 60 lbs |
Mainly for seasonal clothes, bedding, stuffed animals, books, DVDs, etc.
| Suitable for storage | Quantity | |
| YA (Blue) | Books, photo albums, DVDs | Holds about 30 books or 50 DVDs |
| YB (Yellow) | Folded clothes, plush toys | About 50 clothes can be stored |
| YC (Orange) | Folded clothes, quilts, plushies | About 2 quilts can be stored |
| YE (Green) | Suit, coat | Storage for approximately 20 hanging shirts |
Notice: YE box is designed for hanging clothes only and should not be used for storing folded clothes.
If you need to change the box in the course of the contract, you need to purchase a Yes-Storage valet storage separately.
The Yes-Storage valet storage price is as follows:
| YA (Blue) | $ 40 /Box |
| YB (Yellow) | $ 50 /Box |
| YC (Orange) | $ 60 /Box |
| YE (Green) | $ 130 /Box |
If the mini-box is broken due to wearing out, Yes-Storage will replace the Yes-Storage valet storage for free.
Please call our Customer Service Hotline at least 2 working days in advance to arrange the transportation service.
Service hours are Monday to Saturday from 9:30 am to 7:00 pm. Sundays and public holidays are closed.
If customer wishes to use the pick-up and delivery service outside the service hours, a surcharge of HK$400-HK$800 will be charged on a per case basis.
Customers may terminate their storage at any time after the minimum storage period, provided that at least seven days’ notice is given.
Document Storage of Hongkong Storage
Hongkong Storage was established in 1997 and is the first operator in the industry to be awarded three professional certifications, including ISO9001, ISO/IEC 27001 and Q-mark, and is the founding member of the Mini Storage Association Asia. We are committed to delivering superior quality and professional storage services to organizations and customers in Hong Kong. We have our own specialized fleet of vehicle, which is reliable, efficient, and strong. We offers professional document storage solutions at competitive rates with zero hidden costs, such as contract termination administrative fees, etc.
The charge is determined by the number of boxes that you have. Please call 3602 7722 for a quote.
All documents are stored in a humidity and temperature controlled warehouse with a G4S Security System and Fire Safety System. To ensure the integrity of the documents, we routinely perform pest control.
Other than document storage, we offer disposal, destruction and digitization of documents, and our customers can also use our ministorage to store items other than documents.
We normally deliver documents to your office within two to three days. If you need the documents to be delivered within one day, you can use our express delivery service (surcharge applies).
Our minimum storage quantity is only 50 boxes.
- Sort the documents by year and department name and store them in the R Box / CR Box supplied by Hongkong Storage.
- Add a code number on the top of each box.
- Put the sealing label provided by Hongkong Storage with your company seal and stick it to the opening of the box.
- Clients may arrange with us by phone, email, or fax to pick up the boxes.
- We will stick a barcode label on each box and deliver it to our warehouse for storage.
- If customers request to retrieve the documents, they can call, email, or fax us to make arrangements.
We use the SAP computer system to manage the warehouse, and the coding records of each box are in the system. Whenever we move a box, we will update the records of each box in the system simultaneously using the handheld barcode scanner.
Stairs of 10 steps or above are considered as 1 floor and the additional charge for each floor is HK$100. Charges are quoted based on the number of boxes, please call 3602 7722 Customer Service Department for details.
General Questions
For Personal Customers, the Company will only accept customers aged 18 or above who are Hong Kong residents. For Commercial Customers, we will only accept companies registered in Hong Kong with a registered address in the territory. Hongkong Storage reserves the right to accept customers to open storage accounts.
Customers are required to pay the monthly storage fee, storage deposit, transportation service fee (if applicable), smart card fee (if applicable) and other service charges (if applicable) at the time of account opening.
If the customer has items that may adversely affect the storage safety of other customers, including but not limited to:
- Dangerous, explosive or flammable items
- Prohibited or illegal items
- Food, or perishable items
- Animals, plants
- Psychologically disturbing (e.g. ashes)
- Large furniture (exceeding the storage capacity of the warehouse), fragile items
- Items that are hazardous to any person, company or property
- Please book your service at 3602 7722 no less than 4 working days before the transportation date. If the desired transportation time is full, the Customer Service Department will provide alternative time for the customer to select.
- Subject to contract period. For details, please refer to Mini Storage’s Terms and Conditions for “Premium Move for You” Service.
- The transportation service hours of “Premium Move for You” Service are from 10:00am to 5:00pm, closed on Sundays and public holidays.
There is no delivery to outlying islands and there is a bridge fee for Discovery Bay.
To be entitled to use the storage service, the customer must be the customer himself/herself, the customer’s authorized person, or the company’s authorized person. Hongkong Storage reserves the right to require the customer or his/her authorized person to produce identification documents for verification of identity.
The customer/company must complete our authorization form in order to register an individual as an authorized person to use the storage service.
Please contact us at 3602 7722 for the procedure.
